Sunair is and always has been committed to the very highest quality standards for our products, services, and company activities. We understand that the security organizations we serve around the world depend on our equipment and technical input for mission-critical circumstances concerning human life, and we work tirelessly to ensure that our equipment and systems can be depended on without fail. Every Sunair product and service is characterized by value, reliability, and maximum customer benefit.
Our quality management system includes quality assurance programs, thorough inspection and test plans, disciplined purchasing procedures, reliability monitoring, and an unwavering commitment to continuous improvement. Internal assessments and management reviews are carried out regularly to monitor the effectiveness of our quality system and identify the target areas for improvement. We understand that continuously improving quality has a direct and immediate impact on our reputation, and we maintain close contact with our customers to help us analyze the performance of our products and services.
Complete quality requires the alignment of the entire organization, and as such we regularly communicate our quality commitments throughout all departments at Sunair. We believe this will allow us to maintain our status as a respected and quality-conscious company in the eyes of our customers around the world.
Sunair strives to be an industry leader in quality and value, and works tirelessly to ensure that our manufactured products exceed customer requirements. Each product we build measures up to our high standards concerning performance, features, reliability, environmental and operational safety, conformity to industry standards, serviceability and longevity.
Sunair is firmly committed to Total Customer Satisfaction, and we strive to exceed customer expectations with respect to quality, performance, service, and value. In everything we do, we aim to:
- Thoroughly understand the customer needs and leverage our strengths to propose the right solution
- Exceed customer expectations regarding product quality, performance, service and value
- Continuously improve our internal processes and systems